Terms of service

This website is operated by K-Skin Switzerland. Throughout the site, the terms “we”, “us” and “our” refer to K-Skin Switzerland. By visiting our website and/or purchasing something from us, including digital skin analysis services and physical skincare products, you agree to be bound by these Terms of Service.

1. General

By using this website, you confirm that you are at least the age of majority in your country or place of residence, or that you are using this website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

We may update, change or replace any part of these Terms of Service at any time by posting updates on this page.

2. Products and services

K-Skin Switzerland offers:

  • personalized digital skin analysis services
  • skincare recommendations
  • physical skincare products for purchase through the online shop

We make reasonable efforts to ensure that product descriptions, service descriptions, pricing and other information on the website are accurate. However, we do not guarantee that all information is always complete, current or error-free.

3. Skin analysis disclaimer

Our skin analysis and skincare recommendations are provided for informational and cosmetic purposes only. They do not constitute medical advice, diagnosis or treatment.

Our services are not intended to replace advice from a doctor, dermatologist or other qualified healthcare professional. If you have a medical skin condition, allergies, severe irritation, or any other health concern, you should consult a qualified healthcare professional before using any product or following any recommendation.

4. Personalized service

Our skin analysis is based on the information, questionnaire responses and any photos voluntarily submitted by the customer.

By submitting information and photos, you confirm that:

  • the information provided is accurate to the best of your knowledge
  • the photos submitted are your own or submitted with proper authorization
  • you understand that the quality of the analysis depends on the accuracy and completeness of the information provided

Because the analysis is personalized, digital and prepared specifically for each customer, it is considered a custom service.

5. No guarantee of results

Skincare results vary from person to person. We do not guarantee any specific result, outcome or timeframe from the use of our analysis, recommendations or products.

Even when products are recommended based on the information provided, individual skin response, tolerance and compatibility cannot be guaranteed.

6. Product use and customer responsibility

Customers are responsible for reviewing ingredient lists, usage instructions and product suitability before purchase and use.

We strongly recommend patch testing all new skincare products before full application.

K-Skin Switzerland is not responsible for allergic reactions, sensitivities or adverse effects resulting from the use of products purchased through the store, except where liability cannot be excluded under applicable law.

7. Orders and pricing

We reserve the right to modify or discontinue products, services or prices at any time without prior notice.

We also reserve the right to refuse or cancel any order if we suspect fraudulent, unauthorized or unlawful activity.

8. Returns and refunds

Returns, refunds and exchanges for physical products are governed by our Return & Refund Policy.

Personalized digital skin analysis services are custom digital services and are non-refundable once work has started or the analysis has been delivered, except where required by applicable law.

9. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

10. Intellectual property

All content on this website, including text, branding, graphics, logos, images, analysis format and website content, is the property of K-Skin Switzerland unless otherwise stated.

No content may be copied, reproduced, distributed or used without prior written permission.

11. Limitation of liability

To the fullest extent permitted by applicable law, K-Skin Switzerland shall not be liable for any indirect, incidental, consequential or special damages arising out of or related to the use of this website, its services or its products.

Nothing in these Terms of Service excludes liability that cannot be excluded under applicable law.

12. Governing law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Switzerland.

13. Contact

For any questions regarding these Terms of Service, please contact:
info@k-skin.ch